WARRANTY & RETURN POLICY

Return Policy:

Hoverboard world, “Hoverboard”, will, under certain circumstances, accept the return of product subject to the following return procedure: For unused, undamaged product from original owner, in original packaging – Within ten days after receipt of the Product, Purchaser must contact Hoverboard world Technical Support and request a Return Material Authorization (RMA) number.

After Purchaser receives an RMA number from Hoverboard world, Purchaser must return the Product to Hoverboard world in an unused, undamaged condition and in the original packaging. The Product must be received no later than ten days after the RMA was issued. Purchaser, as a condition of returning the Product, must pay Hoverboard world a re-stocking fee equal to 10% of the purchase price for the returned Product. Payment of this fee is due at the time Purchaser obtains the RMA, subject to actual return of the Product in accordance with the terms of this Policy.

Upon receipt of the returned Product, Hoverboard world shall inspect the returned Product to confirm that it is unused and undamaged and in the original packaging. Upon such confirmation, and provided the Purchaser has followed the procedure set forth in this Policy, Hoverboard world shall credit Purchaser for the purchase price less the 10% restocking fee. If Purchaser returns Product that is used, damaged, not in the original packaging, or otherwise not in accord with this policy, then Hoverboard world shall not issue any credit to Purchaser and Purchaser shall pay all costs for return shipment of the Product to Purchaser.

Hoverboard world , “Hoverboard”, will, under certain circumstances, accept the return of product subject to the following return procedure: For unused, undamaged product from original owner, in original packaging – Within ten days after receipt of the Product, Purchaser must contact Hoverboard Technical Support and request a Return Material Authorization (RMA) number.

After Purchaser receives an RMA number from Hoverboard, Purchaser must return the Product to Hoverboard in an unused, undamaged condition and in the original packaging. The Product must be received no later than ten days after the RMA was issued. Purchaser, as a condition of returning the Product, must pay Hoverboard a re-stocking fee equal to 10% of the purchase price for the returned Product. Payment of this fee is due at the time Purchaser obtains the RMA, subject to actual return of the Product in accordance with the terms of this Policy.

Upon receipt of the returned Product, Hoverboard shall inspect the returned Product to confirm that it is unused and undamaged and in the original packaging. Upon such confirmation, and provided the Purchaser has followed the procedure set forth in this Policy, Hoverboard shall credit Purchaser for the purchase price less the 10% restocking fee. If Purchaser returns Product that is used, damaged, not in the original packaging, or otherwise not in accord with this policy, then Hoverboard shall not issue any credit to Purchaser and Purchaser shall pay all costs for return shipment of the Product to Purchaser.

Warranty:

Products of Hoverboard world carry a 3 month warranty against manufacturing defects. If you encounter any issues with your Hoverboard world product, contact Hoverboard world Technical Support.

What does this warranty cover:

This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for one year from the date of invoice. This warranty is only offered to the original purchaser of the product, and is not transferable to a subsequent purchaser. Hoverboard world will either repair or replace the product at no charge, using new or refurbished replacement parts are our discretion. Replacements may be different but functionally equivalent models.

What does this warranty not cover?

Limitation of Liability:

In no event shall Hoverboard world be liable for any incidental, indirect, special or consequential damages or liabilities (including but not limited to incidental or consequential damages for loss of time, inconvenience, loss of use of product, or any other consequential or incidental loss) in connection with the purchase, use, or operation of the product. Hoverboard world is not liable for property damage, personal injury, or death.

Safety Guidelines:

While you’re having fun on your HOVERBOARD, don’t forget to be safe! We’ve worked hard to compile the safety guidelines below, but cannot anticipate every scenario, so please always follow these guidelines and exercise common sense while riding your HOVERBOARD. So, read below, remember, and ride safe!

There is risk of falling while on a Hoverboard world product. By using a Hoverboard world product, you assume such risk and take responsibility for your own safety. Hoverboard world is not responsible for injury or accidental death arising from use of our products.
Before you start, review the User Manual for your Hoverboard world product and familiarize yourself with the operating instructions so that you can operate your unit safely and keep it the best condition.
Wear protective clothing and safety gear, including helmet, knee pads, elbow pads, and other appropriate gear. Always wear closed-toe shoes while riding your Hoverboard world .
The HOVERBOARD is only for personal entertainment. Only ride the HOVERBOARD where permitted. You may not be allowed to ride it on sidewalks and streets. Check your local laws first.
While learning to use a HOVERBOARD, make sure you have a buddy to help you balance until you are proficient with balancing on your own.
Relax your legs while riding, knees slightly bent. This helps maintain balance when you encounter uneven ground.
Make sure your feet are always on your unit. Taking your feet off the HOVERBOARD while riding may be dangerous.
Hoverboard world does not encourage use of its products by minors and discourages use of our products without adult supervision. Any use of Hoverboard world products by minors should be supervised at all times by an adult.
Only use your Hoverboard world product if you are healthy and are able to balance.
The HOVERBOARD is not a medical mobility device and should not be used as such.
The elderly, and pregnant women should not ride the HOVERBOARD.
Do not carry items when riding.
Avoid riding over obstacles and slippery or wet ground such as snow, ice, and wet surfaces.
Do not ride in the rain.
Avoid riding on items made of cloth, small branches, and stone.
Avoid riding in narrow spaces or where there are obstacles.
Avoid riding on steep slopes.
Do not ride backwards for long distances or at high speeds. Be especially careful when riding backwards and turning.
Do not operate near flammable vapor, liquids, dust or fibers, and other fire hazards.
Do not start or stop suddenly.
When riding the HOVERBOARD you must comply with local laws and give way to pedestrians.
Please be alert to your surroundings to ensure a safe ride. Do not use your HOVERBOARD while using your cell phone.
Do not ride in dimly lit or dark places.
The HOVERBOARD can only support one person. Do not let two or more people ride it.
The weight of the user and their belongings should not exceed the minimum load indicated in your User Manual, otherwise you may fall and be injured and damage the HOVERBOARD. Exceeding the weight capacity of the unit may result in difficulty controlling the unit and injuries to the rider. This is especially true when riding downhill, as the HOVERBOARD may reach unsafe speeds.
Ensure the vehicle speed is safe to yourself and others, and be ready to stop at any time.
If you are in an accident, please contact Emergency Services right away.
If you and your friends are riding Hoverboard world products or any other moving products near each other, please keep a safe distance from each other to avoid collisions.
When going through doors, remember you will be taller on your Hoverboard world product.
When steering, pay attention to your body’s center of gravity. A sudden shift may cause you to fall.
Do not tamper with or use a HOVERBOARD if you have disassembled your unit.
If your unit is damaged, punctured or otherwise not fully functional, please refrain from use and call our Customer Service department.